ChatDesk by FX SAM

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💼 Flexible chat plans

Choose the right chat plan for your business.

Start simple with live chat, then upgrade when you need Trained AI Auto Replies, training data, unanswered question review, priority replies, branding removal, storage and channel integrations.

Plan

Starter

USD 4.99 / monthly

Live chat focused plan for businesses that prefer human support.

✅ 1 website
✅ 1 support agent
— Trained AI Replies not included
— Connected AI fallback not included
— Own OpenAI / Claude API not included
✅ 512 MB storage
— Trained AI Auto Replies not included
— Training Data + Train Model
— Auto Learn
— Unanswered Questions review
— Priority Replies
— ChatDesk branding
— WhatsApp
— Facebook
— Telegram

Most Popular

Silver

USD 9.99 / monthly

AI-powered replies with training and automation options.

✅ 1 website
✅ 2 support agents
✅ 500 Trained AI Replies / Cycle
— Connected AI fallback not included
— Own OpenAI / Claude API not included
✅ 1024 MB storage
✅ Trained AI Auto Replies included
✅ Training Data + Train Model
— Auto Learn
— Unanswered Questions review
✅ Priority Replies
✅ Custom branding / logo
— WhatsApp
— Facebook
✅ Telegram

Most Popular

Gold

USD 19.99 / monthly

AI-powered replies with training and automation options.

✅ 2 websites
✅ 4 support agents
✅ 1002 Trained AI Replies / Cycle
✅ Unlimited Connected AI Replies with own API key
✅ Bring your own OpenAI / Claude key
✅ 2048 MB storage
✅ Trained AI Auto Replies included
✅ Training Data + Train Model
✅ Auto Learn
✅ Unanswered Questions review
✅ Priority Replies
✅ Custom branding / logo
— WhatsApp
— Facebook
✅ Telegram

Plan

Platinum

USD 49.99 / monthly

AI-powered replies with training and automation options.

✅ 3 websites
✅ 6 support agents
✅ 3000 Trained AI Replies / Cycle
— Connected AI fallback not included
✅ Bring your own OpenAI / Claude key
✅ 5120 MB storage
✅ Trained AI Auto Replies included
✅ Training Data + Train Model
✅ Auto Learn
✅ Unanswered Questions review
✅ Priority Replies
✅ Custom branding / logo
✅ WhatsApp
✅ Facebook
✅ Telegram

Choose Platinum

Compare plans

See what is included before choosing a plan.

Feature	Starter	Silver	Gold ⭐ Most Popular	Platinum
Price	USD 4.99 / monthly	USD 9.99 / monthly	USD 19.99 / monthly	USD 49.99 / monthly
Websites	1	1	2	3
Agents	1	2	4	6
Trained AI Replies	Not included	500	1002	3000
Storage	512 MB	1024 MB	2048 MB	5120 MB
Trained AI Auto Replies	No	Yes	Yes	Yes
Training Data + Train Model	No	Yes	Yes	Yes
Auto Learn	No	No	Yes	Yes
Unanswered Questions	No	No	Yes	Yes
Priority Replies	No	Yes	Yes	Yes
Max training rows	1	100	3000	10000
Max unanswered rows	1	Unlimited	1000	2000
Custom logo / remove branding	No	Yes	Yes	Yes
WhatsApp / Facebook / Telegram	— / — / —	— / — / TG	— / — / TG	WA / FB / TG

Need help choosing?

Start with a smaller plan and upgrade later without losing your existing business data. Your websites, chats, training rows and settings stay with your account.